Job Details

JOB SUMMARY:

Assists in the daily administrative and operational tasks of QCC Food and Beverage Operations. Ensures compliance with casino and departmental policies, procedures, and regulations, with emphasis on Responsible Service. Performs comps and voids, authorizes early outs, covers shifts, and assists front line staff as needed. Motivates, trains, develops, and supervises all QCC F&B Team Members. Ensures staff provides exceptional Food & Beverage guest experience. Knows, understands, and works toward the budgetary goals for assigned venue(s).

EDUCATION:    

High School Diploma or GED equivalent required.

SKILLS:

• Must have strong math skills related to department industry financials. (Test required)
• Must have excellent communication skills both written and verbal. (Test required)

EXPERIENCE:

• Minimum of two (2) years experience working in a full service restaurant and/or bar serving or mixing alcohol beverages, food hall, or fast food unit.
• Minimum of two (2) years experience working in a restaurant or food service environment utilizing guest service skills.
• Minimum of two (2) years cash handling experience utilizing a cash register and/or point of sale system.
• Minimum of two (2) years experience in a supervisory position of a front of the house operation in a full service restaurant, bar, Food Hall, or Fast Food Unit and/or Buffet.

OTHER REQUIREMENTS:

• Must be 21 years of age or older.
• Must obtain SERVSAFE certification with National Restaurant Association within (1) year from date of hire.
• Must be knowledgeable of HACCP (Hazard Analysis Critical Control Point)
• Must obtain a Snohomish County Health Food Handler’s Permit within 60 days from date of hire.
• Must obtain a Class 12 Washington State Liquor Permit within 30 days from date of hire.  
• Must attend progressive training as job functions and/or duties require.
• Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
• Must be flexible to work any shift assigned to include days, swing, grave, weekends, holidays, and/or upon special events.
• Must have a successful employment history with the Tulalip Tribes and/or other current and past employers.